Customer Comments/Feedback

The CMP receives many emails and letters each day from our customers saying how much they appreciate what the CMP does. We have decided to share some of these letters with you. Please feel free to submit your letters and comments to us at coo@odcmp.com.

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February 28, 2006

Really pleased with the way you handled my order for an IHC. Specifically, I appreciated being contacted very quickly when you knew that I didn't make the cut for the IHC. I quickly changed the order for a Rack Grade Winchester. The Winchester is a great WWII example. In my emails I expressed my desire for a non-Greek metal finish and walnut stock if possible. Don't know if I just lucked out but that's what I received. 

Finally, I had to request a lower band pin (which was missing) and I also asked if you'd replace the "sprung" rear sight cover. Replacement parts were sent promptly and work great. Rear sight now very tight. And the cover even matched the finish of the receiver perfectly. Will be making my first ammo purchase in March. Also hope to save some money so I can visit the South Store when it opens. Thanks for everything. God Bless. Eric R.

February 25, 2006

I received my Correct Grade M1 last week and have been marveling at the great shape that it is in. I can't wait to shoot it! Thanks! Bob C.

February 25, 2006

I was totally impressed with the service from CMP. I ordered a correct grade, and received my rifle within three weeks. The rifle I received was amazing. This was my first rifle from CMP, and I doubt it will be my last.
Thank you for your service, and keep up the GREAT WORK!!! Russell S.

February 24, 2006

Received my Greek WRA yesterday. Was impressed with your product and service (my 1st time). Hope to be back soon for another. Thanks again!! Chuck K.

February 24, 2006

You folks are just SUPER! I've bought 4 rifles there this year & each time I was there , you've more than gone the extra mile to ensure customer satisfaction ! I can not stress enough just how fantastic you are & what a super experience it was . I'd initially settled on a collector M1 I thought I wanted until you produced 2 more that you thought were better & you were right . I bought one of them instead . I highly recommend you guys to anyone interested in buying a rifle . THANK YOU !!!! Jim S.

February 22, 2006

February 21, 2006 

Hi Lynne, Thank you!!! I really appreciate the wonderful service and great rifles you all have. I have 7 so far and all have exceeded my expectations.
Matter of fact, I just sent in another order for a service grade M1 and another high number Springfield. Best personal regards, Jim R.

February 20, 2006

Thanks again for meeting my needs with the two SA receivers I recently received. Your prompt and courteous customer service is head and shoulders above anyone else. Best regards, Bill

February 19, 2006

CMPAuction, CMPUser756 has left you feedback regarding item #96: As usual, all items are as or better than represented.

February 17, 2006 

I have just received my second rifle from you and there both better than I even thought they would be thank you CMP and especially Sandra Turner. Thanks . Steven T.

February 17, 2006 

Hi, I received my Field Grade M1 yesterday, and would just like to let you know how happy it has already made me. I cleaned it immediately and found it in very good mechanical condition with a bore that is nice and shiny (and really not in need of much cleaning). The stock of course shows use - - - to my memory it and the rifle in general are in similar condition to the one I drilled with in 1966 ROTC. It is just the sort of rifle I had hoped
for. It has all the characteristics of a good shooting rifle. I am sure I will clean up the stock, but would not think of replacing it. I want to feel the scars it wears every time I handle it to be reminded of what they stand for.

In my immediate family three of my uncles served in the Pacific during WWII, and my Dad (along with an in-law uncle) and Mom (as an Army nurse) served in Europe. My parents in fact met in England. All of course were kids. It will be an unusual time that I pick up this rifle without remembering. Had they and their generation failed, owning a rifle at all, and our current life in general would be only a fantasy. I would like to thank you at the CMP for your work and the fine rifle. It is easy to see how owning one creates the desire to own another ! George K. 

February 16, 2006

Just received a splendid WRA Field Grade M1. And only 25 days from dropping the order packet in the mail to holding the rifle in my hands. Considering the deluge of orders that poured in, this is outstanding. Just another example of how well you all operate. Thank you for another flawless experience. Brian P. MI

February 16, 2006

My thanks to CMP and especially to Melody with Anniston Customer Service.
Amazing service. Amazing rifle. Billy J.H.

February 14, 2006

I just received my Winchester M1 Garands and am very pleased with them. I want to thank all of you for the great customer service ya'll provide.

Best Regards,
Stac M. W.

February 13, 2006

After waiting only ~3 weeks since upon of my order, I received my Correct Grade M1 Garand and surplus 30:06 ammo from the CMP group. Ammo delivered was in pristine condition (Lake City circa 1974). The Garand was in "unbelievable condition"! Had a friend (whom is a WWII Firearms collector and Garand aficionado), completely disassemble the rifle for inspection.  During the disassembly process, the look on his face was "priceless". His evaluation confirmed that essentially, this rifle appears to have never been used, has all correct parts (in this case Harrington & Richardson), awesome trigger pull (little take-up, very "crisp" ~ 5 lbs or less), shows next to "no wear" at all, and in his exact words, "rifle appears as issued from the factory, no wear indicated, appears almost in like new condition"! Needless to say, my son and I are extremely satisfied with our purchase! I'll be ordering a "few more" of these pristine firearms! Thanks to the CMP program and their staff; very friendly and knowledgeable! Ronald M.

February 11, 2006

Very well organized. Our club ( Napa Rifle and pistol club) had the renewal form for CMP and the membership had lapsed. Information was easy to find.
Thank you. Don P.

February 9, 2006

Hello to all you nice CMP folk!
I enjoyed reading about all the fanatics that make the trip to Camp Perry and CMP North. What a great time looking at all that history in the store! I really appreciate the help that Gene, Debbie, PeeWee and others showed us during our recent trip, and the suggestions and help were great! We will remember that trip for all the fun we had and will plan to make another some day! Thanks again. (from the frozen north).

February 08, 2006

To all at CMP.
Hello, Thank you all so very much! We received our rifle Friday and spent the whole weekend cleaning, inspecting, familiarizing ourselves with the rifle, refinished the stock etc. 

But there is something I need to tell you. Words can not express it but I will try anyway. Please bear with me as it is a bit of a story. 

We are not rich people. We can not afford some of the really nice firearms we see so many people with. Thus, we of course would have liked to purchase one of the higher grade rifles. As usual I got hit with some bills at the wrong time. So when it came time to go to the match we were a bit sad. However, at the western games you guys did something unique and special in my mind. You brought rifles with you and let us actually pick. This was more important to us than you can imagine. So I taught my son what to look for i.e. metal, mechanics barrel etc. Don't worry about the cosmetics of the wood I instructed. Of course we didn't make it to the tables early so we were at the back of the line or the mob I should say. Thus, I was a bit worried the good picks would be gone. Everyone was very polite though and soon my son found one. At first it didn't look so hot. He picked it up then put it down - several times. However, he just seemed to keep gravitating toward it. Yes, as corny as it sounds it was like it was calling. Then I also looked at it. The stock and hand guards were a bit of an eye sore but the metal and mechanics were actually nice. So I asked an armorer to gauge it. It was really tight but this was a rack grade rifle? He was busy so he said oh that can't be right there must be rust, packed hard grease or some obstruction or something and quickly moved on to the next guy who had questions. Ok, we put it down. Moments pass and others pick it up and put it down. My son though just kept staring at it. Ok, wait a minute kid. Let me go find that guy with the bore light so we can be sure. More time passes as I can't find him and more people continue to pick up the rifle. Finally I said "son just hold it until I can get back with a bore light". Well he did. He just stood there holding it. Probably to him what must have seemed like forever. I finally made it back to the tables. When I looked through the barrel with the light It was clean save for a small spot of rust about half way down. "Ok son" I said "take this rifle over to the armorer again only this time with this light and ask him what he thinks". The armorer looks at it and says Hmmmmmm. Then he gauges the muzzle and then gauges the throat and says "woe - really tight." He then looks down the barrel with the light and as he slowly pulls the riffle away from his eye this gentle but big grin appears on his face. My son smiles back and there is this surreal moment. A pause were the two of them are just looking at each other right in the face smiling no words just silence. Then still looking right at my boy and still smiling he says "Wow, this should be a good shooter. That little bit of rust should brush right out." Yes indeed, it was unusually good for a rack grade rifle. Why then was it rack? Was it because of the stock or the rust spot in the center of the barrel? The previously pitted portions of the receiver that is covered by the stock which we did not know about until we took it apart. Was it fate? We are not sure. All I can tell you is this. After the entire weekend of refurbishing the stock and metal etc. this rifle is now a really beautiful sight. The small rust in the center did brush out with only minor pitting. My gunsmith said all looks good, it does measure tight and we did a good job of refinishing. My boy is so proud and of course so am I. We will test fire it soon but we are assured by our gunsmith and our local CMP guys out here that it will probably be more than just fine.

I can not thank all of you there at CMP enough. We now own a piece of history. If only this rifle could talk. What stories would it tell? I know the stories that my fathers 30 carbine that my mother still has would tell. For he was at Iwo Jima in the Army Aircorp. I tell my son of how he and others had to go in while the island was "still hot" to help get the air strip set up and the communications tower up. Of how he saw what the Marines went through. Of how at night snipers would sneak down from their caves and take shots at him while he was on the airstrip and of how his 30 carbine would return fire with the full fury of the U.S. spirit. Of how all the U.S Marines felt when they saw that first wounded B-29 land and they knew what it was all for. We don't know the stories this particular rifle a mighty U.S. 30 caliber M1 Garand could tell. But I know this it now has a "new home" back in America where it is still serving its country. How? It is teaching a mere boy many things. Safety, respect, discipline, things like with great power comes great responsibility, true living history and yes how to have a lot of fun too. If you could only see the smile on this little boys face.

All this because "you" took the time to put all those rifles in a truck. Load and unload crates. Put on a match. Set them out on a table, catalog and write down our name. Drive and drive and drive all the way back. 

But know this -you personally delivered much, much more than just a rifle. Oh yes!.........

A whole lot more! 

Sincerely, Everett and son Dylan Cleland

February 01, 2006

I found your M1 tech section very helpful. The information is well thought out and makes working on the rifle much more enjoyable. Good photos too. Roy T.

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