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Customer Comments/Feedback
The CMP receives many emails and letters each day from our customers saying how much they appreciate what the CMP does. We have decided to share some of these letters with you. Please feel free to submit your letters and comments to us at coo@odcmp.com.
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September 27, 2006
My Field Grade M1 arrived this morning and I couldn't be more pleased. Apart from the incredibly fast turn around of the order, the rifle is so nice that I thought for a minute that you sent the higher grade. Thanks, Nate B.
September 26, 2006
I just wanted to thank you all at CMP again for the outstanding work you all perform on a daily basis. I just barely made the cutoff on the Springfield 1903's and I was totally pleased in every way with the Mark 1 that was delivered. I am sure I speak for all true Lovers of American Battle rifles when I say there has never been a more valuable establishment for the preservation of some really historic firearms. Thanks again for working so hard to get these into our hands so that future generations will get a chance to possess these legendary rifles. Charles B
September 26, 2006
Thank you for the excellent service you provided. I just received my M1 Garand, only 16 days after mailing. Tonight I clean, tomorrow I shoot." LIFE IS GOOD" THANKS AGAIN, Mike C.
September 22, 2006
Thank you CMP for my Service Grade Garand. It was BEAUTIFUL, much better than expected, yet everything I had hoped for. The wood was in excellent shape, the metal finish was great, and the action smooth and tight. Cant wait to fire it. It was not loaded down with tons of cosmo but only needed a little cleaning to get off the traces. It took weeks not months, and I feel very lucky to get one of the last service grade rifles available. I am receiving two field grade rifles this morning, cant wait to see what kind of condition they are in... will let you know. Thanks again. Todd L.
September 22, 2006
September 21, 2006
September 21, 2006
I was just up at the north store in Camp Perry last week and purchased an M-1. The people there were very helpful with my selection. I have always wanted to own one ever since I trained with the M-1 in Basic Training at Ft. Jackson S.C. I was just not able to afford one till now. I retired from the US Army in 1979. Thanks again for all your help..... Ed M.
September 20, 2006
I found out via a phone call from you this morning that I had forgotten a critical document in the M1 rifle order I mailed last week. I was able to fax the paper this afternoon and I appreciate your dedication in helping me out when you could have returned my order instead. Nate B.
September 18, 2006
Dear Friends of CMP, Just received my Service M1 Garand about a week ago, much sooner than expected, and it is just beautiful. Although I haven't had it to a Smith yet, it looks great, with a few dings in the wood, but the Serial Number is 5 numbers, and has been updated. According to some numbers on the side, It looks like a May of 1945 manufacture, but the Receiver (which is extra clean) has a prefix of 65 which, according to the NRA Rifleman, means it was a Korean War rifle. That means a great deal to me, since my Dad SFC Dave Grass Jr. of the 24th Infantry Division, 19 Regt. was KIA in Korea, 4-20-51, and he used an M1 Garand. You have made my dream come true to have a weapon like the one my dad used in Korea. Thank you, Thank you, Thank you. By the way I'm 60 years old. God bless all of you and long live our "right to bear arms". CMP and all the staff are the greatest!!! These people care!! Ken G.
September 18, 2006
I Received My 1903 and what a great experience the rifle received a good cleaning and inspection I was surprised how great the overall condition was I received not only a great rifle but also a piece of history thank all at CMP it was truly a pleasure I will be ordering my next rifle soon Thanks Jason L
September 16, 2006
I just received my M1 this morning. Packaging is EXCELLENT! Can't wait to shoot it. Thanks to everyone at CMP for the great service. Kirk B.
September 15, 2006
September 14, 2006
I can't express just how happy I am with my SA M1, service grade, received just 30 minutes ago. Receiver - excellent. Barrel seems to be new. Stock (well matched walnut) - just enough dings to give it historic appearance. Manufacturing date - May 1945. To all the staff at CMP, Thank You, Thank You, THANK YOU! ! ! ! Harvey D.
September 12, 2006
Aloha. I received our order for 3 Garand rifles in good order. Loved the packaging and documentation. Was very surprised at the quality of the rifles even though the stocks will need some work but the actions and barrels were in great shape. On second thought the stocks are vintage and will take restoration well. Thanks again for the good communication, wonderful shipping and allowing us to have a piece of American History. My gunsmith was very impressed. I'll be back to order more. Rev. Dr. Neal M. US Army Infantry Ret.
September 12, 2006
Dear CMP Staff, First of all, I would like to recognize and thank all CMP staff for the outstanding customer service that they have provided me. I have just recieved my M1 Garand Service Grade today and I was very satisfied with what I got. The transaction went really well and the processing was faster than it was advertised. The CMP staff went above and beyond to keep me updated with my order and answering my questions. Please keep up the outstanding customer service that you have been providing to customers and I would recommend CMP to my friends. Respectfully, Ray S.
September 9, 2006
Your team is outstanding! Just 19 days from the date I mailed my order for one case of Lake City M2 Ball, the ammo was received. I spot checked a few rounds from each box and they all appear perfect. Thank you again for superb service, and a great product. Edward J. L. CMS, USAF, Ret.
September 8, 2006
It was with great interest that I read your article on the rededication of the Viale Range. A heroic man like Robert Viale must never be forgotten, and it must have been a proud moment for his son attending the ceremony. His father would have been equally proud, had he been alive to follow his son's distinguished and brilliant career. I got acquainted with ret. Brigadier General Charles R. Viale in South Korea, and it was apparent that his outstanding military and personal qualifications combined would take him very far. I lost personal contact, but have followed his career from a distance over the years, and I'll always admire him for what he stands for. M Winge-Stohr, Sofia, Bulgaria
September 8, 2006
After all these years, I've finally gotten myself a rack grade M1. Took it apart and cleaned it, with the assistance of the CMP armorers. Then I decided to get one of your replacement stock sets - installed it - and darn if that rack grade M1 doesn't look cherry! Many thanks to everyone at CMP, from the order takers down to the shippers. The definition for "customer service" is ODCMP, bar none. I wish governments ran as efficiently as you guys do it! Aloha. Mike L.
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