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Customer Comments/Feedback
The CMP receives many emails and letters each day from our customers saying how much they appreciate what the CMP does. We have decided to share some of these letters with you. Please feel free to submit your letters and comments to us at coo@odcmp.com.
CMP Home Page '04 Feedback '05 Feedback '06 Feedback '07 Feedback
JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC
April 30, 2007
Folks, I
want to thank the CMP staff for making my day! I received my Kimber model
82 order well before the estimated time of delivery. The package arrived in
excellent condition. Best of all, the merchandise was better than advertised. I
am a happy camper beyond expectations. Thanks
again for a job well done. Russ
J .
April 29, 2007
April 29, 2007
Dear CMP Colleagues: I trust this letter finds you all in good patriotic spirits being as the huge event will begin on Monday. As per your instructions I have sent all relevant id to insure a solid membership entry in time for this exciting day. As you know, my C&R, passport, State ID, picture liscense and birth cirtificate were all copied and mailed to your location. The help I received from your staff was invaluable in establishing a criteria for mailing my M1 order in time for the Inland Carbines about to go on sale April 30th. The mail order should get to you no later than 3pm on Monday the 30th of this month (tomorrow). It is an honor to have to opportunity to receive such a symbol of American courage, freedom and patriotism. For within the gun metal and stock of every war rifle,is the very essence of the American spirit. The aoura of blood spilled in the sacrifice of one's life for one's beliefs. And in the belief of every American soldier lies the soul of the free world. For in other armies there was no spirit of freedom, there was only the spirit of destruction and the attempted conquering of American beliefs. In these belies are the beliefs that man has a soul, and a soul is not to be conquered, it is to be nourished with the ideals of freedom and justice. America is the only place where these truths are selfevident. So it is with honor and patriotism that I desire to own one of these great instruments of freedom, relic of war. It will hold a place of honor in my home. It will stand homage to the members of my family who fought in that war; and there are many. Uncle Frank, Uncle Al, Father in law, Bud. And to all the soldiers who march on with the same courage, the same beliefs that are an inherent part of the Great American Spirit. Thank you all at CMP for the honor to participate in a small part of the preservation of the American culture. Thank You, Joseph L.
April 28, 2007
THE 1903 RECEIVED FROM THE CMP IS GREAT. AFTER A GOOD CLEANING MY SONS AND I SHOT MANY ROUNDS FROM OUR 03. IT'S LIVING HISTORY, THE LOOK ON MY TEN YEAR OLD TWINS FACES AFTER SHOOTING THIS RIFLE MONEY CAN'T BUY. IT WILL BE AFEW YEARS BEFORE THEY CAN OFFHAND THE 03 BUT NOT THAT LONG SO THEY SAY. I'VE TRAINED ALL SEVEN OF MY KIDS FIREARMS SAFETY NOW. I GROUPED FIVE SHOOTS AT
75 YARDS OFFHAND THE SIZE OF A SILVER DOLLAR, NOT BAD FOR A OLD NAVY CHIEF. I STARTED WITH A CMP BOYSCOUT PROGRAM LONG AGO, SO THANKS FOR THEN AND NOW, MANY THANKS FROM THE C. FAMILYApril 28, 2007
I just received my two Danish Garands , They area in great shape my hat is off to your staff in helping me with my orders and the many times on the phone with your staff. I'm proud of the professionalisms your staff shows and how they treat each customer like family. Again thank you Robert C. L .
April 26, 2007
Greetings, Just wanted to let you know that I received my M1 Garand on Monday April 23, 2007. I was very surprised and happy to get my M1 rifle. I ordered the M1 when I ordered a 1903 Springfield from CMP and as I was checking my order, I noticed that all M1 Garands had been sold out. I received my 1903 rifle and pretty much forgot about the M1 thinking that I didn't get my order in soon enough. Boy, was I shocked when I received your email telling me to expect my M1 rifle to be delivered in a few days. It is a beauty and money well spent! Thanks again for your great service. Donald R. D.
April 25, 2007
I have just mailed in my order for one of the M-1 Carbines to the CMP. I am quite pleased that the CMP is offering these carbines; they are a part of our history and will be put to good use. If the CMP is ever blessed with finding any Krags, I would be most interested in acquiring one. On a side note, I recently took the 1917 Enfield I purchased from the CMP out to the range. At 100 yards, with Lake City ammunition, iron sights, and my aging eyes, I shot better than some of the younger folks with the new ARs and M-1As. They could not believe what an old GI rifle could do. Quotes included "That's from WWI?", "That's how old?", and "Where's the scope?". I thought you would get a chuckle out of this. They now know that the CMP exists, and how to reach it. I sincerely appreciate all that you and the organization do to keep marksmanship alive in our nation. Warmest regards, Arthur M. H ., Lt. Colonel, USAFR [Ret] .
April 25, 2007
I don't see the e-mail I sent to you last month posted to your feedback. I was voicing my concern about the pricing of the carbines to which you explained things such as market value, costs etc. If the administrative costs are that high, the purpose of this sales program is thus defeated. Keep in mind that, the tax dollars of our fathers and grandfathers have already paid for these rifles. Market value and profit shouldn't enter into the equation-at all. I'm not satisfied by your response. If the administrative costs are so high, then too many greedy fingers are at work here. A Garand, weighing much more than the carbine, cost me a mere $250.00 in 2005. Explain this. If my tone sounds sour, that's because it is. Please post this to your feedback regardless of its lack of praise. S.E . Montgomery, AL.
April 21, 2007
I got it!! Worth the wait and what a used beauty it is! Thanks so much to the CMP and your fine assistance!! Mark W. Surprise, AZ
April 21, 2007
Thank you for the great service and rifle Jens
April 20, 2007
April 20, 2007
I have been buying rifles from you for the last 5 or 6 years now (14 Garands, 1917, 3 1903 drill rifles and ammo, plus parts back when you did that). Some are restored, some will stay mixmasters and they all get range time. In all of this, I have had 1 broken part (that you are working on an exchange) and have always been happy with my purchases. I know that the last several months have been hectic with the orders and I hope you all have some breathing room before the carbine craze hits, but I wanted to take the time to say thanks, not to Orest (although he does a great job too) but to the folks that get the rifles inspected and shipped and in particular the ladies in the office that dispite the tons of phone calls and orders have always been very cheerful when I have had to call about something (Stephanie and Cassie in particular). The customer service at the CMP is by far the best example I have ever seen on what good customer servie is and should be. Larry S.
April 19, 2007
Very pleased with 513t barreled receiver - will make into excellent trainer for students - excellent condition for vintage item - can't wait till my complete 513 arrives - excellent service from both cmp & fedex - thanks, R.A.K.
April 18, 2007
Dear CMP, I recently received my barreled receiver and rebuilt my M1 Garand; it works perfectly, and I would like to thank you heartily for your excellent service and quality of product. I would like to let you know why I requested this item: I had purchased, some 24 years ago, an excellent M1 from the DCM program, and, until recently, it performed very well. During a recent shooting session, the rifle doubled, with the second round firing before the bolt had close, as evidenced by a nearly blown out cartridge case. The resulting excessive pressure caused the bolt to retract so violently that it caused the receiver walls to crack vertically on both sides - the top surface remained intact.. That this did not cause serious injury (I continued firing, until during cleaning afterward when I discovered the damage) is testimony to the strength and integrity of the M1 design and excellent metallography of the rifle. Thanks, again, .With best regards, Doug S.
April 18, 2007
My 1903 arrived today, and thanks to all. I was new here and made several mistakes along the way, but the warm and friendly service provided by Sandra, Cassie, and Jessica made this a very pleasant experience. You have all made me a customer for life...THANK YOU. JD
April 17, 2007
April 16, 2007
I just want to say that the support after the sale has been more then I could have ever hoped for. John Mclean did a super job in helping me understand and fix my M1. In the days of not talking to a real person when you call I really want to say thanks for being there. Tony S.
April 16, 2007
I just received my 1903 Mk1. I am impressed on several levels. First, I ordered the weapon from the south store only about a month ago. The speed of shipment is out standing!! The condition of the weapon was excellent with a perfect bore and fine wood and steel. The only thing I need to do is strip some varnish from the metal and stock. The weapon is far better than I expected. Keep up the great work! Dave H.,
April 15, 2007
Thank you for the assistance in my order for a Field Grade Dainish SA M-1.Thanks again for your assistance in this action my Grandson will be happy with it when he grows into it. William C.
April 13, 2007
CMP, I'm not sure who pulled this order, but I wanted to thank them and the CMP for the excellent Garand receiver that you sent me! I've ordered several Garands, 1903 Springfields, and parts over the years, and this item was the nicest of all. It was especially welcome to me, in that it will be my last Garand purchase. Thanks again for your excellent service! Richard H.
April 13, 2007
Received two HRA barreled receivers today. All cleaned up, lubed and ready to assemble into rifles that I will be proud of. Many, many Thanks to all! C. L.
April 11, 2007
My Rem. 40X came in today-all i can say is thank you- it was well worth the wait. Paul J.
April 11, 2007
April 11, 2007
I just received my first order with CMP. A 1903 and 1903A3 that were awesome, as well as a couple of Garands that, while rack grade, turned out pretty nice! Great folks in the office as well. Second order is on the way!! Frank
April 10, 2007
Let us just say thank you for the great service and quality product CMP
rendered! We ordered the Greek Rack Grade M1 back in early March, and
arrived today. It beat expectations, and you can't beat the price!
My father purchased it for my 21st birthday, and he drilled with the M1 back in
his VMI days in the 1960s. Thanks again! - The W .
April 10, 2007
Dear CMP: After finally purchasing an M1 last spring (after years of telling myself that I would) and being completely elated with my rifle, I decided that I needed a 1903. Last Friday, my wife and I took the day off and drive to Anniston to visit the store. I couldn't believe the racks of 1903s and was somewhat overwhelmed with trying to pick only one. One of the fellows in the store (I'm sorry that I did not get his name) was very kind and spent some time with me and together we finally decided on a very nice 1903A3. Stephanie helped speed up my paperwork and I left with my "new" rifle and several hundred rounds of ammo. Saturday, after cleaning (not much needed) and inspecting I went to the range and had a ball with my M1 and 1903A3. Keep up the excellent service and we will see you again soon when the M1 carbines become available. It is difficult to impress me but you guys did it. Thanks . Alan R .
April 9, 2007
I would like to take this opportunity to thank the good folks at CMP for their great service. I received my rack grade Greek Garand last Friday a week ahead of schedule! I was well pleased with the overall condition of the rifle, no pitting on the receiver! and a low serial number! Stock was as stated " ROUGH " but sound! For a rifle in this grade which is considered poor to fair I have no complaints, I have seen worse at local gun shows for more money. Can't wait to get to the range! Regards, Bart P.
April 9, 2007
April 9, 2007
Since returning from Iraq I wanted to order an M-1. Because my retirement from the Army tool up all my time, I kept putting it off. I actually did it in Mar 07 and thanks to your excellent system was able to track my order and wait till D-Day! Thank You!! God Bless our Veterans and the USA! CSM Richard B.
April 5, 2007
Thanks for my piece of history, me and my father-ln-law a WWII vet; were
like little kids again! The process was simple and painless, relatively quick. I
intend to use it as part of my WWII reenactment group, so this piece of history
will see action again. Thanks . Louis
P and Dave P
