Customer Feedback

The CMP receives many emails and letters each day from our customers saying how much they appreciate what the CMP does. We have decided to share some of these letters with you. Please feel free to submit your letters and comments to us at coo@odcmp.com.

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December 31, 2007

Dear Sir; I have just recd. my correct grade M1 Garand and I wish to thank you very much for such a fine rifle, Although I have not cleaned it up yet it appears to be a brand new rifle and to me this is astounding, For years I have wanted an M1 and you have made this old man extremely happy. Many, many Thanks and God Bless all of you, Dennis M .

December 28, 2007

Thank you for the quick answer.the cmp is such a pleasure to do business with.there are a lot of others out there that should take lessons from. you.keep up the good work!! thanks again kermit a r. tx

December 28, 2007

Dear Nina, Back in September I sent in an order for an .30, M1. It did not get posted until the end of October, and I did not receive it until the 28 Dec 2007. It was well worth the wait. While I checked the order every couple of days I did not call because I know from reading the forum that you get enough calls. It was well worth the wait, it arrived this morning and I have cleaned and inspected it. Come rain sleet or snow tomorrow I will take it to the range and give it a workout. This is my third M1 and it is better than the ones I hand picked. I received it clean well oiled the only thing left to check is the bore. You people do a great job and anyone that complains about your service is not looking at value received. Richard E. B . US Air Force Retired

December 27, 2007

Let me say first that everyone I have dealt with or spoken to at Anniston is just super! It's like calling an old friend. You treat me like a member of the family, are patient, polite and as nice as can be! It was a bit of a trick getting the M1 out of FEDEX as they were overwhelmed in those last few days before Christmas. I ended up driving 25 miles to pick it up at the depot that night, but I'm glad I did. When I first unpacked it, I could see that the stock showed some signs of it's 52 year age, (not unexpected) but as I continued to examine the rifle, I was overwhelmed at the superb condition of this "Correct Grade" Springfield M1. It is absolutely amazing. I dare say it is in virtually unfired condition and original in every respect. I have been shooting M1's (in competition and for my own enjoyment) for over 40 years. This is the best one. I sure hope the H&R I am waiting for is as nice! Again, you folks are doing a great job and I thank you for this wonderful rifle. Keep up the good work! Happy New Year, Joel M . River Vale, NJ

December 26, 2007

After being deployed for 18months, I was heading back home to KY I made sure my trip tic brought me thru Camp Perry. I stopped in with all my paper work and walked out with a M1 that shoots like a champ. Thanks again SSG Gerald. D.

December 25, 2007

I just received my order of (1) Garand, M-1 H&R and it is a very nice piece. I am very pleased..You folks do a great job, please keep up the great service.. I am now inclined to order (1) M-1 Carbine... These fine collectables are nice additions to my WWII collection and also great to shoot at the local shooting club. Thanks again... Scal

December 25, 2007

During the initial release of M1 Carbines, I ordered 1 Undie SG, 1 Inland SG, 1 Undie Rack, and 1 Inland Rack ... all received in record time without a glitch!! OUTSTANDING SERVICE!! Over the past couple years I have purchased 10 M1 Garands, 4 M1 Carbines, 1 1903 Springfield, 1 1917 Winchester, and several thousand rounds of ammunition. Each and every transaction has been handled with complete competence from the CMP Staff -- I wish you all a very MERRY CHRISTMAS and HAPPY NEW YEAR!! I can't wait to see what your group will surprise us with next year!! Ted W. - Mississippi

December 24, 2007

Hi Folks, Wanted to let you know how completely stratified I am with my latest order. It was for a HRA M 1 Garand and It was less than a month from you received my order a I received the rifle. Which is a beaut, by the way. Thank you all for the GREAT service and we will be back in a few weeks for a new carbine!! Best Wishes and Merry Christmas to you all! Roger G .

December 21, 2007

Dear CMP, I ordered a service grade H&R less that 30 days ago and it arrived on my door step today. I can't thank you enough for the service and quality of my Garand. For a service grade the MW and TE were both a 1. The wood has some dings but steaming them out should be no problem. All I can say is Santa and his elves must work for CMP. Thanks again, Dave O

December 21, 2007

Thank you !!!!!!!!!!!!!!!!!!!!!!! You all in customer service continue to live up to your reputation, which is EXCELLENT. Sam B.

December 20, 2007

I got the rifle today and I can not tell you how happy I am not only with the service and the rifle but with the prodfessionalism, customer care and great folks there at the CMP. You got a customer here forever and I will return for additional purchases. OUTSTANDING! Gary S. PA.

December 20, 2007

FedEx showed up right on time today and delivered my 7.62 Mann Accuracy Device. It's quite a piece of machinery and really in good shape. I don't believe it has ever been shot. The time line on this one was really outstanding, I mailed the order on 11-28, you showed it received on 12-01, began processing on 12-11 and here it is 12-20 and it's delivered. That's just shy of three weeks since you received my order. It's amazing how you can come through like this with all the orders you're dealing with right now. Thank you all at CMP, keep up the great work. Ed L., Chief Master Sergeant, USAF, Retired

December 20, 2007

I just received my Correct Grade Springfield M1. It is beautiful. Totally meeting or passing my expectations. My first can of Greek ammo arrived the other day. It is great shape also. Thanks for the fast service and making these historic guns available to the public. I look forward to shooting it as soon as possible. Have a safe and happy New Year . Keith B .New York

December 20, 2007

Here's wishing all my friends and good folks at the CMP a very Merry Christmas and best wishes for the New Year. Your assistance throughout the past year has been absolutely wonderful and you all are very much appreciated. Hope your holidays are safe ones. Thanks to all. Dave USMC WA

December 20, 2007

I am just writing to wish everybody @ CMP a very Merry Christmas. The people at CMP are the best everything I receive from you is perfect. Thanks to all.George D.

December 20, 2007

That's great news on the indoor range! We have one at my club and I think it's great. I'll be taking my granddaughter with my next week and we'll be burning up some .22 rounds for her and some nice .45LC's for me. Oh, please keep up the great work on the ammo sales. You just can't beat your price on the M-1 192 rounds. The price is right and so is the S&H. I got it in less than a week after ordering it. Keep up all the great work you all do there Christine and know that lots of people like me enjoy your articles very much and it's a pleasure to belong to the CMP program. I only wish there was one in NYS for us too. Thanks again, a very satisfied member, Nick D .

December 19, 2007

December 18, 2007

I received my 2 Service Grade Springfield M-1's on Friday 12/14/07, and am very impressed with both of them.I purchased some .30 M2 Ball from you and it showed up on Friday as well. Speedy delivery.Metal was perfect, wood was in awesome shape. Cannot wait to take these rifles to the range. I thank the employees of the CMP for helping me through the ordering process, as well as delivery of these beautiful rifles. Could not be happier! I especially thank Jennifer S.,Cassie C., and Lindsay O. for helping me along the way, and adding the ammunition to my order at the last minute. This will not be the last CMP purchase for me. Thank you so much. Kevin M.

December 16, 2007

Gentlemen: I recently ordered and received a Service Grade M1 Garand, Springfield Armory , S/N 5873461. Concerning this rifle I would like to make two comments: First, it seems you shipped me the wrong grade, and Second, NO, you can't have it back. After detail stripping the rifle I found that it appears virtually unfired. All metal has a minimum of 95% original finish. There is no rust or pitting anywhere. The bore is without blemish. although the barrel crown shows a small amount of finish loss. The stock appears to be walnut, is sound with no cracks but some minor dings. After giving the stock a good cleaning (no sanding) to remove the old oil buildup and refinishing it with tung oil (which I believe is correct for the year of manufacture (1955) ), I now have an M1 in almost 'as issued' condition. Actually, the rifle is in better condition than the one I carried in the '50s while serving in the Army. Many thanks; lots of nostalgia here. Jim F .

December 14, 2007

From Port Angeles High School NJROTC to CMP and all their staff – Thank you so much for all you do for us and all youth organizations!!!! Merry Christmas and a Happy New Year. Leo C.

December 13, 2007

CMP done a great job getting my ammo shipped. I have seen on many forums that it takes a couple weeks to get their orders. Well my first order ever was made on Dec 6th 07 and to my surprise I got it delivered on Dec 8th 07. With service like this why would one want to go else where to order ammo. Thanks for a job well done CMP. Thanks Ken W.

December 13, 2007

I visted your south store on Dec. 7 to buy some ammo. i ended up buying a underwood carbine. I requested shiping to be shipped Dec 11th and i received the carbine on Dec. 12th. I cant say enough good things about the store and the people that work there. Friendly service ,lots of guns and very nice clean building. Thanks Don B .

December 13, 2007

Always a great surprise package upon arrival. Really good condition magazines. D. L. S.

December 12, 2007

Sir. Last September I drove to Oxford and purchased a rack grade M1 and a supply of ammo from you're South Store. Everyone was very customer orented and a pleasure to deal with. I had planned on re-barreling the rifle but when I went to the range at 25 yards it shot tight 5 shot clusters all touching each other. At 100 yards it shot into 2-1/2 inches on most 3 shot groups. I came back and just staired at the rifle laying on the matt and apologized to it for thinking that it would not shoot. I had miss judged that old rifle. Al. S .

December 11, 2007

Hi Folks, I received my order of 15 round carbine magazines and wanted to let you know how satisfied I am with all ten. There is a good variety of manufacturers in the bunch, including a rust pitted old guy made by Winchester; to were still in oil paper wraps. Overall they have nice finish, good followers, and strong springs and each functioned well at the range. CMP has provided a very good deal on these mags. Thanks. Dave USMC WA

December 10, 2007

After shooting my Service Grade M1 Garand for several months I am extremely pleased as it both looks and shoots great! I am a retired USAF officer and have often thought about purchasing an M1 while on active duty, but never did. I am happy I finally placed the order and secured a piece of history! My 18 year old son is also interested in historic military firearms and the M1 is a good compliment to his authentic 8mm German Mauser. We were at the range recently and did a side-by-side shooting comparison. It was quite obvious how the M1 helped us to achieve victory in battle. When compared to the Mauser the M1 has a better trigger, quicker pointing sights, and of course more available firepower. We have put our modern scoped rifles away this fall and are using these two historic firearms for deer hunting. No luck yet, but the season is not over! Thank you for your program and the opportunity to purchase these outstanding firearms! Ed “Edmo” M .

December 10, 2007

December 9, 2007

I rec'd my 3rd CMP rifle, HRA SG, Fri., 7 Dec. Like the 03A3 and the Danish rack grade M1 previously it exceeded my expectations in quality. I read the comment from the person complaining about "overpriced junk" from CMP. If you want to see some overpriced junk, check out some of the gun shows. I am quite pleased with the service and quality of rifles from CMP. I will be ordering another. Thanks, Y'all. James M.

December 7, 2007

"My" Garand arrived today! It's a Service Grade and a late serial number just as I was hoping for, since I drilled with Korean War-era M1's in high school ROTC. I can't wait to shoot her - just as soon as I get her all cleaned up. I was born at the end of WWII and to own this important piece of our Nation's military history is quite an honor. I would like to thank everyone associated with the CMP for making this opportunity available to folks who appreciate such things. Phil N. Ex-USAF & RVN Veteran

December 4, 2007

Well I'm may be a little late in writing, but here it is . This pass Jan. my son was home from the Marines and we made a trip to the CMP store here in Alabama. It was our first time there and I was overtaken by all the weapons on hand. After looking around we found a good looking Rack grade that we liked {yes I said Rack grade} After we made it back home I had a friend of mine that owns a number of them and shoots in macthes go over the rifle. After a good cleaning we went to his range and zerod it in. I also have a 1942 jeep that I take to shows and the Garand is part of the display . CMP keep up the GOOD WORK. Dennis L .

December 4, 2007

Received my stock set today, just shy of a month since I mailed the order. The time lag was nothing short of outstanding considering the volume of orders you must be dealing with right now. I probably won't have a chance to fit it for a week or two but it looks good, nicely figured straight grain on all three pieces. Thank you again for coming through with a #1 product. I'm sure when I'm finished it will really dress up my Service Grade Dane Garand (SA Nov 43 with a 3-66 Dane barrel). Thank you again for the outstanding service, Ed L.

December 4, 2007

Dear CMP Staff, I am writing you to tell you that I just received my Correct Grade Springfield Armory M1 Garand Rifle. I couldn't be more pleased. I am a FT police officer and a 16 year Veteran of the Army National Guard and a firearms instructor. I have been collecting firearms and teaching for over ten years now. I want to say that I felt that through every step of the way my contact with your staff was extremely professional and pleasant. The rifle itself was absolutely beautiful and exceeded my expectations. I want to thank-you all for the service that you are doing for this wonderful country by allowing lawful citizens, police officers and veterans to purchase these rifles at reasonable prices and promote the shooting sport. I wish the best to all of you to have a safe and happy Christmas and God Bless to you all. SSG Robert W. R. NH

December 3, 2007

Hi Folks, It is so disheartening sometimes to read feedback from the "disappointed " buyers of CMP weapons. Apparently some people don't quite get the picture and feel that a 66 years old carbine should be in a spotless like-new condition. It's the history of the "junk" from CMP that counts. Consider this; these carbines are up to 66 years old, they have been through three major wars (WW II, Korea, Vietnam) not to mention many smaller skirmishes; they have been participants in various lend-lease programs to foreign nations for nearly 40 years and have been held by thousands of abusive hands. Now they are finally coming back home after some serious abuse and some people call them "junk". I've received some of this CMP "junk" and have been pleased with it all. Sure,I may have had to scrub down an oil caked stock and refinish it, and break the parts down to clean them up but when I loaded that old-timer with a full magazine at the range, it performed just like it was meant to. So to those who call the CMP and their weapons "junk"; go to your local gun shop and buy a new one that has no class nor history of which to boast; but don't call these CMP weapons "junk" simply because you're too lazy to apply some effort to clean them up. In my experience, the folks at CMP will try their best to satisfy you, the customer. Keep in mind; it's the history. Dave USMC WA

December 3, 2007

I recently made the trip from LA. to the the south store and picked up 2 Garands and 2 carbines.Got home and cleaned them up.My buddies were all ogling them and saying why didn't I tell them,etc.Of course I had, but you know how people are.Any way it looks like you'll have a bunch of new customers coming to see you.I told them all you could save a few more $$$ by just letting them ship it to you,but they all want to come and pick out their own rifles. The staff at the store were friendly,thorough,and more then willing to help out in any way they could. I will be back to buy again. Ken H.

December 2, 2007

The CMP still works! When the DCM was started in 1903, the whole idea was to train civilians in rifle marksmanship, to get them prepared for possible military service. It occurred to me the other day that they still do that, because I was one of those civilians. (was) I started shooting an M1 in the Garand matches in 2003. After a while, I joined the NC junior highpower team and, with funds from the CMP and donations from sierra, I was able to go to Camp Perry in '05 and '06. In 2006, I legged out and earned the distinguished rifleman's badge. (#1800) In 2006, when I was 17, I joined the Army NG. I was picked up on the National Guard rifle team within 22 days of enlisting, and am on my state's rifle and pistol teams. When I went to basic, my Drill Sergeants figured out pretty quick that I knew my way around an M16. They basically put me in charge of our platoon's BRM program, and I did most of the coaching and working with my "battle buddys" (I hate that term, it sounds so stupid) to help them qualify. Our platoon had the most experts and sharpshooters in the company. The whole point of this rant is that, the CMP is still a very valid tool for teaching marksmanship. Without the help of a dedicated father, (Who always got up early, and loaded ammo, and drove me to exotic places like Ohio, and put up with me bitching & being ungrateful sometimes, thanks Dad.) veteran shooters who helped at the range, and money, matches, and clinics from the CMP, I wouldn't be the rifleman that I am today. The CMP did it's job; They took a civilian, helped him become very proficient in the use of a rifle, and when he joined the army, he helped others become as such. I believe that's called a force multiplier. I say HOOAH to the CMP, still helping us win wars after almost 105 years. That's just my little story, anybody else? John B. 45B Small Arms Repairman

December 2, 2007

I apologize for the length of this but, that’s how I am --- and I should have sent smaller ones every time you folks put a smile on my face instead of waiting ‘till now to cover everything… I’d like to thank all of the people of the CMP for the fine job they do with anything I’ve been involved in --- especially those up at Camp Perry, about 35 minutes from my back door. In the past 2 years I bought 2 M1 Garands and have had phenomenal luck --- especially for someone who didn’t know what he was buying. The first one I bought was on behalf of my son who lives in upstate New York. He figured that me going up and personally picking one out would give him better chances than someone closing their eyes and throwing it in a box to ship to him. I got to the store at 8:30, “opening time”, and found I’d been beaten there by about 20 guys who were in there going over every gun with all sorts of gauges. I scanned the racks looking for the only thing I knew: “If the gun has more blueing left on it than the others, it probably has been abused less.” I grabbed a gun with good looking metal and a terrible stock and brought it to the sales counter where George Ball laughed and called over all the “Garand experts” and asked what the hell they’d been looking for because “this guy who can’t even spell Garand right went right to the best gun on the racks, (matching serial numbers that virtually looked unfired), within 30 seconds of walking in the store!?!” It had a serial number in the 5.7 million range. This year I talked a friend of mine into signing up for the Small Arms Firing School – Pistol and SAFS-Rifle. We’d heard that 200 Garands would be made available at the store for opening day of the matches. While driving up my buddy said he wanted to stop by the store to buy a Garand during the lunch break of the SAFS pistol school. I explained to him that by noon there would be anything left, let alone a good rifle, and told him we had only one choice if he wanted that rifle: blow off the SAFS Pistol, (meaning throw away the $45 we paid for that), and go directly to the store at 7:45 so we’d be the first in line. He decided we should do that and we went straight to the store, only to find that about 50 people were already ahead of us in line waiting for it to open --- including some people that camped there overnight! We figured that by the time we got in the store we’d get the “bottom end”. Wouldn’t you know it, we walked in and a guy who was one of the first 5 or 10 in line walked up to me and he had two Garands in his hand. He asked me if I wanted one of them and then said that he got into the gun area and immediately found the best two guns on the racks and had spent the past hour proving that to himself --- and then couldn’t pick which one of the guns he wanted. So he told me he just picked one, for no reason at all, and asked if I wanted the other before he just put it back in the rack. Short of a couple of dings on the wood, this “Field Grade” gun looked almost UNFIRED! I took it from him and handed it to my friend who has greeted me with “Tom, I just want to thank you so much for getting me that great Garand! I could never have expected to get such a great rifle!”, ever since then. OK, so I just signed up for the GSM Master Instructor course in January at Camp Perry and decided I’d better get my own Garand to use in my classes. Because of that, I went to Camp Perry again this Thursday. For a change, I was the first customer in the store and my own personal “Garand Expert”, George Ball, greeted me as I came in. When I told him I was looking for a “Field Grade” Garand in great shape he got a frown on his face. After he asked me what I was going to do with it, and I told him I was essentially going to refinish it, put a new stock on it, etc, he smiled and took me over to a rack that had about 6 “CMP Special” Garands on it. I COULDN’T BELIEVE IT! THESE LOOKED LIKE BRAND NEW RIFLES THAT JUST CAME OFF OF THE SPRINGFIELD PRODUCTION LINE! Thanks again to everybody at CMP. I teach firearms classes as my full-time job and in all of them, especially since I live close to Camp Perry, I push involvement in the National Matches and the advantages of living close to one of the two CMP stores in the country. Hopefully, that has at least partially paid back what I owe you for all of the service you’ve done for me and the fun of my involvement in the SAFS Pistol and Rifle programs! Sincerely, Tom U .

December 2, 2007

I received my M1 Garand today and all I can say is thanks. This is a good looking rifle. The Muzzle is tight, the throat is tight, and the headspace is right on the money. Again all I can say is thanks I really like this rifle. Ralph H.

December 1, 2007

hello, please remove me from your mailing list. your prices have gotten so high that the average guy can't afford to buy a rifle from you any more! your prices are outrageous and all you sell is junk. THANK YOU , JOHN M. PS I have been trying to save my money for years and it seems that every time I have the money your guns stink. you really need to rethink your price structure something is wrong!

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Updated: Wednesday January 02, 2008