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Customer Comments/Feedback
The CMP receives many emails and letters each day from our customers saying how much they appreciate what the CMP does. We have decided to share some of these letters with you. Please feel free to submit your letters and comments to us at coo@odcmp.com.
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November 30, 2007
Lynne and Melody, I am now very excited! The estore went to "shipped" today, for an Inland with a 3.0 million SN. That places it in 1944, if the Internet is to be believed. Thank you and everyone else at the CMP. I really appreciate your taking the time to fulfill my special request. I can't wait until Monday! Chris R.
November 30, 2007
Dear CMP Staff, I don't know how to thank all of you enough for all the wonderful service you have given me over the past 6 years or so. From Orest and Nina, Mark Johnson, all the girls who helped me with orders and paperwork, you are absolutely amazing. I don't know of any organization anywhere where I could have received such wonderful customer service. I was treated like I was the most important person in the world to you and I truly appreciate it. All of you have helped me achieve a lifelong dream of having a collection of M1 and 03 rifles. I am very happy with my collection which includes an example of all the WWII years and Korean War years for the M1 and includes at least one from each manufacturer. Some of the ones I have are so nice I don't want to shoot them. They are truly museum pieces. The 03s range from the oldest one made in 1907 to one of the last of production for the 03 and the 03A3. I really treasure my collection. I could not have done this outside the CMP. Whenever there was even the slightest problem, even one over a part that I was just not happy with, you took care of it and made sure that all the parts I received were to my complete satisfaction. What customer service. Wow is all I can say. I wish I could come personally and give all of you a hearty thank you in person but I can't so this is the best I can do. You have made an old man very happy and I am happy now with my collection and promise not to be a bother anymore. I just hope that I have enough health left to enjoy what I have and be able to go out and shoot some of them or just tinker with them. I wish all of you a very happy holiday and a very happy and prosperous year to come in 2008. Keep up the good work. Thank you again. Bob K. Eagle Pass, Texas
November 29, 2007
Subject: Re: SECNAV NJROTC Air Rifle Postal. Sheri, I have 4 kids that will shoot it tonite and they will be in the mail tomorrow. There is no way on earth I would miss this competition. Thanks for sending out a reminder. You guys continue to amaze me with what you do. As always thank-you for everything you do to support JROTC. Dan H.
November 25, 2007
I wrote a letter along with an order that I had lost my C.O.A.'s for a three gun order that I had received previously and that I would gladly pay to have them replaced (I still think my wife chucked them). Along with my order came the three certificates at NO CHARGE. I would like to THANK VERY MUCH the CMP employee with the initials M.D. for the SUPER customer service. Have made several rifle purchases and have been happy with every one. THANKS AGAIN!!!!!! Craig B.
November 23, 2007
November 22, 2007
Lynne, Thank you for responding to my email and taking time in our busy society. I sent a letter to you today along with my order form for a Winchester M1 Carbine. I know it is early, but things here can be held for weeks. I am not sure of the time it will take to get there. I appreciate you and the folks at CMP. What a great organization! I have 2 M1 Garands and this will be my second carbine. All the rifles I have received from CMP have been awesome. The service and quality are first class. I hope some day to drive to Anniston and shake your hand. I have 3 sons and one is currently serving with me here at Camp Liberty in Baghdad. He is our vehicle dispatch specialist and I am the recon officer. We appreciate you and the organization you work for. Military service runs deep in our family. Thanks again for taking time for me to "compete" with the mail back home. The planes don't always fly on time due to circumstances beyond all control. I have proudly served 23 years and I will do everything in my power to ensure that my boys all serve as well. We love to shoot and promote good marksmanship with friends and family. Thank you for promoting firearm safety and shooting and the American way. v/r, LTC Andrew R. Camp Liberty, Baghdad, Iraq
November 20, 2007
November 20, 2007
November 20, 2007
Dear CMP, I
received 2 Service Grade Garand’s yesterday and was extremely unhappy with the
condition of both . I
am not a perfectionist and was a military officer for well over 13 years and as
a Major of Infantry and a Ranger, I feel I know what to expect from firearms
that were in service. These
appear to have been in service in the 3rd world in some rathole since
the 1950s. Parkerization
worn off ; Pitting ;
Poor finish ;
Holes in the stock ;
Deep…I mean deep gouges ;
Stock rattles . It
will take me more to repair these rifles than a new Garand costs…much more. In
general not what you would expect from a rifle that costs 595. Within
my club I have seen frequent examples of Service Grade Garands and while worn,
they were very acceptable,,,,a few dings and normal wear …these
are not even close. What
can we do about this?
November 20, 2007
Hello: I recently received my service-grade Garand and I am VERY
pleased with it. It is a late model (1954) and is like new, except for a
few dents on the wood. I couldn’t be happier! Thanks. Jim D .,
Fairfax, VA
November 19, 2007
I received my Service Grade M1 last week. I was very impressed with the
M1. It exceeded my expectations in terms of the condition. It
required no clean up at all. I was able to take it to the range the next
day. I was even more impressed by how well it shoots, with spreads under 3
inches at 100 yards with CMP ammo. Thanks for all your efforts, I am very
pleased.
November 19, 2007
It was a pleasure doing business with the CMP. I recently purchased an M1 Carbine through CMP rifle sales and I am satisfied with the whole experience. The rifle is in great shape, no rust, the bore looks pristine and it shoots great, 1" groups at 100 yards. Thanks CMP, Tom G .
November 16, 2007
I went to the CMP South store today and picked 20 up one of your 5 pack -15 round M1 carbine magazines. Got home and opened the box and was very happy. All the magazines were in very good condition. Thanks!! Johnny M.
November 15, 2007
CMP, Christmas came early for me. I just received my 3.5 mil Field Grade Garand and am extremely please and as usual it exceeded my expectations. The wood was in excellent condition as was the finish and MW and TE. Please pass a well earned Thank you to the staff at CMP. Tom S. Virginia
November 15, 2007
November 14, 2007
November 13, 2007
November 13, 2007
November 12, 2007
I wanted to let you folks know how pleased I am with my recent rifle
acquisition. After shooting in CMP competitions for the past two years, I
finally decided to take the plunge and order a Garand from you, when the “CMP
Special Grade” became available. I was one of the lucky 1000 to receive one of
these fine rifles. When it arrived, my wife opened the box for me, over the
phone, as I was out of town on a business trip, and the first words out of
her mouth were ” Wow! Okay, how much extra did you pay for the fancy wood? “
And does it shoot?
With a cookie cutter reload recipe, it shot 1-½ inch , 5-shot
groups after zeroing at 100 yards. This with a load not specifically tailored
for this particular rifle. I can’t wait to see what it will shoot when I get
the load worked out! I
couldn’t be more pleased. Thanks
again, Bob
D .
November 12, 2007
November 11, 2007
November 9, 2007
November 9, 2007
CMP, I would like to convey my many thanks these past few months, over the last four months, I have purchased two field grade M-1's and one Service Grade M-1, which I just opened and I have to tell you that it was in prestine condition. It was well worth the wait! I also purchased the Greek 30-06 and must say that that ammo shoots very well with no problems. Your staff are excellent, polite, and very professional. You do this service with a strong sense of pride! My many thanks, Carlos V.
November 9, 2007
Thank you so much for the really nice Garand AND the exceptionally friendly folks I dealt with in purchasing this rifle. The CMP is a real treasure. Phil
November 8, 2007
Thank you so much for your prompt service. I just met the FedEx truck in my
drive as I was getting home and got my carbine ammunition as I stepped out of my
car. I
thanked the driver for being so quick and he notified me that he was here
YESTERDAY, and put a note on our door. Of course, being from the rural
November 7, 2007
Hi, I
just received my field grade M1 and have two comments: It
was incorrectly sent to my home address even though my order form states my work
address. (No one is home during the day, so I specify my work address.)
November 6, 2007
November 5, 2007
I just received my second box of Greek ammo. This is the best deal for ammo I have ever had. It shoots real good out of my Garand. This is the Garand I built from the receiver I purchased from you last year. My two sons and I like this Garand so much I had to order one of your service grade garlands. I just want to thank all of you at CMP. Ralph H.
November 2, 2007
Received my M1 Garand Special this week and had to say how incredible it looks, excellent work! It looks like a brand new rifle. Also received the Kimber 82 target rifle and it is just as described on your web site, it is an unissued brand new rifle. Looking forward to many fun hours at the range with both rifles. Thank you for the fantastic service. Alan S. Albuquerque, NM
