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ORDERING INFORMATIONRifles and receivers may only be ordered through mail order. The CMP does not accept telephone, fax, or online orders for firearms. Ammunition, parts and other surplus items may be ordered by phone, fax, or online if CMP has proof of customer eligibility on file. Ordering by mail:Mail orders and all required enclosures to: CIVILIAN MARKSMANSHIP PROGRAMATTN: SALES 1401 COMMERCE BLVD ANNISTON, AL 36207 Ordering by fax:RIFLES AND RECEIVERS MAY NOT BE ORDERED BY FAX OR PHONE. Orders for ammunition, parts, and other items should be prepared on CMP order forms and may be faxed to 256-241-0436. If orders prepared on other than CMP order forms, please make sure that fax includes payment information, mailing address, shipping address, and phone and fax numbers. Supporting documents may also be faxed. A reminder that many faxed copies of color documents arrive completely ‘black’ and cannot be read. Ordering by phone:
Customers who have previously provided proof of eligibility may order
ammunition, parts, and some other items by phone. If you prefer to order by
phone, please call us at 256-835-8455 Monday-Friday between 9AM and 2PM
CST. Credit card information required for telephone orders. Ordering online:
In 2003 the CMP opened our ESTORE for online purchases of ammunition, parts, memorabilia, equipment and accessories, publications, and instructional materials. In addition to a shopping cart, the ESTORE also shows the customer account
information and provides status on pending orders. For more information and to
access the ESTORE click on the ESTORE tab. Prices:
Prices shown on this website are current and supercede all previously published prices, both on-line and in printed catalogs. Prices are subject to change without prior notice. We will notify customers of significant price changes before filling orders. Payment Methods:
We accept Cashier’s Checks, Money Orders, Visa, MasterCard, Discover, American Express, and personal checks. COD orders are not accepted. We deposit checks immediately upon receipt, even if the item is on backorder and it may take months before we make shipment. Credit cards are not charged until just prior to shipment of ordered items. The CMP prefers credit card payment and we can keep your credit card information on file. Sales Tax:
Ohio residents add 6.5% tax. Alabama residents add 8% tax. Order-Ship Time:
For most items allow 45-90 days from order to delivery. Some model rifles are relatively rare and will take longer. Estimated shipping times for those rifles are listed on the applicable rifle pages. To avoid delays, please ensure that all required documents are provided with order. Shipping Method:
Rifles are shipped FedEx overnight. Ammunition is shipped FedEx Ground. Most other items are shipped FedEx Express Saver. If you have a P.O. Box, please be sure to provide a valid street address on your order. Rifle and ammo shipments – adult signature required. Shipping & Handling Charges:
Damaged Shipments:
When merchandise received in a FedEx shipment is found to be damaged at the time of delivery, notify driver to initiate claim at that time and notify CMP of the claim number. Should damage be found after the driver has left, report damage to CMP South Customer Service at 256-835-8455. We will arrange for return of the material to us. Please hold original packaging to support any claims that may be filed. CMP will replace damaged material. Settlement payments are made to the CMP and not the consignee. Returns and Exchanges:
CMP rifles are sold “AS IS” WITH NO WARRANTY EXPRESS OR IMPLIED. However, we do sometimes make mistakes and if there are any problems with the rifle or any other item, please contact us immediately at 256-835-8455. If the error was ours, we will have the item returned at our expense for replacement or refund. To help expedite processing of returns, we request that a letter of explanation be included, along with all original paperwork. Repeat Customers:In the summer of 2003, the CMP revised the purchase
forms and streamlined procedures for repeat customers. If you complete a new
Universal Purchaser Certification and Agreement to buy a rifle from the CMP,
signed before a Notary Public on or after July 1, 2003, you may for a period of
three (3) years thereafter submit an application to purchase additional rifles,
parts or ammunition without having the Purchaser Certification and Agreement
notarized - provided that the "SOLD TO" and “SHIP TO” address on the order form remains
exactly the same. Although for repeat orders you will not have to
have the forms notarized, hard copy liability/order/certification forms –
pages 1A,2A,and 3A – must still be completed and sent to the CMP with original
(wet) signatures. These orders may not be faxed or emailed. After three years a new notarized Universal
Purchaser Certification and Agreement will be required for any additional rifle
purchase. Any change of address on the order form automatically will require a
new notarized Universal Purchaser Certification and Agreement. Please note that this streamlined procedure is
available only to customers who have completed a notarized “Universal”
Purchaser Certification and Agreement. An application submitted on an earlier
form (dated before summer 2003 or not titled “Universal” will still be
processed by CMP, but for that transaction only; it will not be accepted for
repeat sales. Proof of citizenship, age, CMP-affiliated club membership and competitive shooting participation, and any copy of any license, permit, or Firearms Owner ID card required by your State or locality submitted with your initial “Universal” application will be kept on file by the CMP. If any item of proof above has expired, you must submit proof of current status with any subsequent application. |
Updated: Monday January 21, 2008
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